Support

Do you have a problem and can’t seem to fix it? We would be happy to assist you!

You can reach us by phone under +49 711 400463-00 or via e-mail at support@poolarserver.com.


In case the problem cannot be fixed over the phone nor via email, we can, if u wish, log on to your computer using TeamViewer QuickSupport and solve the problem online, together. Program installation is not necessary.

As soon as you close TeamViewer, the connection is terminated and as a result our access to your computer will be suspended irrevocably.

And this is how it works:

1. Click the graphic, to start TeamViewer.

2. Choose "execute"twice.

3. Please indicate your ID shown.


For Windows-PCs
For Macs